Tag: omnichannel
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Driving Omnichannel Success in 2021 and beyond
The year of 2020, full of restrictions and limitations placed on retailers and consumers, saw a wave of innovation and growth in how and where merchants offered their services and products to shoppers. But how will retailers adapt in 2021 and beyond? […]
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Provide flexible payment options for customers in a time of uncertainty
Automotive service providers and their customers have been facing a parade of uncertainties over the last year. Many of these customers have had to make tough decisions between repairing their vehicles or paying for other personal expenses, such as rent or groceries. A recent survey by LendingTree found that 28% of American drivers said they…
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Post-pandemic, retailers have a renewed focus on the customer experience
Recently Kathy Gramling, Jeff Orschell, and Joshua Chernoff of the Harvard Business Review released the article, “How E-Commerce Fits into Retail’s post-pandemic Future”, which explored the growth and trends that began with COVID-19 and how customers are choosing to shop and interact with brands in 2021. […]
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FURNITURE TODAY ARTICLE – Credit Options Abound for Furniture Purchasers
Credit Options Abound for Furniture Purchasers Recently, Joseph Dobrian over at Furniture Today spoke with industry leaders to talk about the prospects for consumer financing in the near future. The article featured Versatile Credit President & COO Vicki Turjan, as well as many of our fantastic platform partners, including Snap Finance, TD Bank, Progressive Leasing,…
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Technology is key to Omnichannel Success in a Post Corona world
Since 2000 the percentage of retail sales conducted through ECommerce have grown 1% per year. According to Scott Galloway in his book, “Post Corona, From Crisis to Opportunity”, as of March 2020 18% of retail sales were conducted online through E-Commerce websites. When would-be customers were forced inside and retailers temporarily shut down, E-Commerce sales…
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The Importance of Omnichannel Commerce in 2021
Recently on Business Insider, Ian Black, managing director at Shopify, shared his thoughts on recent retail trends, including the importance of a comprehensive omnichannel strategy. […]
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Holiday sales expected to grow between 3.6-5.2 percent this year
Many states throughout the country have issued “Stay at Home” orders in response to the COVID-19 outbreak, and as the vast majority of our fellow citizens comply, that has motivated forward thinking […]
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The Power of Second Look Financing
Most retailers enjoy a relationship with a primary credit lender who is able to provide credit to a majority of customers applying. Unfortunately, there are still a large number of potential customers who are declined financing and end up leaving the store without being able to make a purchase. […]
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Offer a Consistent, Omni-channel Financing Experience While Ensuring Business Continuity
Recent events have led to unexpected business interruptions for many retailers. Consumers are staying at home, driving traffic away from physical brick-and-mortar locations to eCommerce sites, where growth rates are already rising by nearly […]